GO FIX
GO FIXقوفكس

Privacy Policy

How we collect, use and protect your data

Last updated: September 2026

1Introduction

GO FIX (Fawri Repair Center for Car Maintenance, CR 5900143727) respects your privacy and protects your personal data in line with the Saudi Personal Data Protection Law. This policy explains what we collect, why, and how we protect it.

2Data we collect

Mobile number (OTP login), name, delivery addresses, the vehicle identification numbers (VIN) you search, order and payment details (we never store card data), and technical device/browser data to improve the service.

3How we use it

To fulfil and deliver your orders, identify your vehicle and show matching parts, contact you about orders or support via SMS/WhatsApp, and improve the platform. We do not sell your data.

4Sharing with third parties

We share the minimum necessary with: vehicle-data/catalog providers (VIN only), shipping carriers (name, address, phone), our SMS provider (verification codes) and licensed payment gateways. All are contractually bound to protect your data.

5Retention & security

Data is stored on secured servers with restricted access. Order data is kept as long as Saudi accounting and tax regulations require; other data is deleted or anonymised when no longer needed.

6Your rights

You may access, correct or permanently delete your account at any time from inside the app (Account, Delete account) or from the account settings on the website, or by contacting us, and object to marketing use.

7Cookies

We use essential cookies (login, cart, selected car) and analytics cookies. You can disable them in your browser; some features may be affected.

8Contact

Privacy enquiries: WhatsApp +966 53 094 4797 or gofix.sa1@gmail.com. Last updated: September 2026.